1. Information We Collect

We may collect personal and business information that you voluntarily provide when
requesting a quote, contacting us, creating an account, tracking shipments, or using
our logistics services.

Personal Information

• Full Name
• Email Address
• Phone Number
• Company Name
• Mailing Address

Shipment Information

• Origin and destination details
• Cargo descriptions
• Shipment dimensions and weight
• Tracking information
• Delivery instructions

Technical Information

• IP address
• Browser type
• Device information
• Pages visited
• Website usage data
• Cookies and analytics data

2. How We Use Your Information

We use the information we collect to provide, improve, and manage our logistics services
and customer experience.

• Process shipment requests and logistics services
• Provide shipping quotes and service information
• Track and manage shipments
• Communicate delivery updates and notifications
• Respond to inquiries and support requests
• Improve website functionality and user experience
• Maintain security and prevent fraud
• Comply with legal and regulatory requirements

3. Cookies and Tracking Technologies

Our website may use cookies, analytics tools, and similar technologies to enhance user
experience and understand how visitors interact with our website.

Cookies may help us:

• Remember user preferences
• Improve website performance
• Analyze website traffic
• Enhance website security
• Deliver a better browsing experience

You may disable cookies through your browser settings; however, certain website features
may not function properly.

4. How We Share Information

Express Gate Logistics does not sell, rent, or trade personal information to third parties.

We may share information when necessary with:

• Transportation carriers and logistics partners
• Customs authorities and government agencies
• Payment processing providers
• Technology and service providers
• Professional advisors and legal representatives
• Law enforcement authorities when required by law

Information is shared only to the extent necessary to provide services, comply with legal
obligations, or protect legitimate business interests.

5. International Data Transfers

As a global logistics provider, we may process and transfer information across different
countries to facilitate transportation, customs clearance, warehousing, and delivery services.

We take reasonable measures to ensure personal information remains protected during
international data transfers.

6. Data Security

We implement appropriate administrative, technical, and organizational safeguards to
protect personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to maintain robust security measures, no method of internet transmission
or electronic storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as necessary to fulfill business,
operational, contractual, and legal requirements.

Retention periods may vary depending on the nature of the information, applicable laws,
and regulatory obligations.

8. Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding
your personal information.

• Access your personal information
• Request correction of inaccurate information
• Request deletion of personal data where applicable
• Object to certain processing activities
• Request data portability where permitted by law
• Withdraw consent where consent is the legal basis for processing

Requests related to privacy rights may be submitted through our contact channels.

9. Third-Party Websites

Our website may contain links to third-party websites, applications, or services.
We are not responsible for the privacy practices, content, or security of third-party platforms.

Users are encouraged to review the privacy policies of any external websites they visit.

10. Children’s Privacy

Our services and website are intended for business and general consumer use and are not
directed toward children under the age of 13.

We do not knowingly collect personal information from children. If such information is
discovered, appropriate steps will be taken to remove it.

11. Marketing Communications

With your consent where required, we may send service updates, logistics insights,
promotional offers, newsletters, or company announcements.

You may opt out of marketing communications at any time by following the unsubscribe
instructions included in our communications or by contacting us directly.

12. Changes to This Privacy Policy

Express Gate Logistics may update this Privacy Policy from time to time to reflect
changes in business practices, legal requirements, or technological developments.

Any updates will be posted on this page along with the revised effective date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the
handling of your personal information, please contact our team.

Express Gate Logistics
Your Gateway to the World.